Posts Tagged ‘#smallbusiness’
Losing Customers is Costly
The numbers don’t lie Improving customers’ satisfaction with your business translates directly to your bottom line. If you are not sure you are ready to invest in improving service, check out these statistics: • It costs between five and six times more to attract a new customer than to keep an existing customer. • Companies…
Read MoreIf It Needs Doing, Do It Now
From restricted cash flow to poor employee morale, small businesses and can experience an array of issues or problems that can ultimately affect net profit. The ramifications, such as a loss in productivity and sales, can be immediate while other situations can smolder over a long period of time before igniting into a firestorm that…
Read MoreDo the Hard Things First
Karl R. Carter, ASBC® We don’t want to do the hard things. We like to do the enjoyable things. If something isn’t enjoyable, then we at least want it to be easy. Yet, the enjoyable things often aren’t very helpful. And the easy things usually don’t provide a lot of return for our time. The…
Read MoreOne of Your Best Resigns
Karl R. Carter, ASBC® One of Your Best Resigns You think it will never happen and then it does. One of your best employees just resigned. You’re stunned. You never thought this would happen. Of course, it does happen all the time. Movement between jobs is a natural progression as employees seek increased pay, more…
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