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Chalkboard with "Customer Service" written on it.

Ultimate Goal: Customer Satisfaction

By Thunder Bay Group - 10/10/2025
Karl R. Carter, ASBC® If large, publicly-traded corporations can have...
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Add Some Compost

By Thunder Bay Group - 10/10/2025
Karl Carter Add Some Compost In the last post we...
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Shhh… I Have a Secret

By Thunder Bay Group - 10/09/2025
Karl Carter Shhh… I Have a Secret Customer service is...
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Another Secret Revealed

By Thunder Bay Group - 10/09/2025
Karl Carter Another Secret Revealed In the last post we...
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Deliver + 1

By Thunder Bay Group - 10/09/2025
Karl Carter Deliver + 1 In the last post we...
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Are You In The 1%

By Thunder Bay Group - 10/09/2025
Karl Carter Are You In The 1% The Rule of...
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Are You On The Right Path?

By Thunder Bay Group - 10/09/2025
Karl Carter Are You On The Right Path? There are...
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Be One With the Fish

By Thunder Bay Group - 10/09/2025
Karl Carter Be One with the Fish In the last...
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Untangle the Red Tape

By Thunder Bay Group - 10/09/2025
Karl Carter Untangle the Red Tape In the last post...
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The Perfect Bait

By Thunder Bay Group - 10/09/2025
Karl Carter The Perfect Bait In the last post we...
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