Customers

Hispanic business owner having problems with his startup company. Upset  entrepreneur feeling stressed and worried while looking at the laptop screen

Common stressors for business owners and practical ways to cope with each

1) Cash flow uncertainty Stressors: late payments, unpredictable revenue, payroll...
medium-shot-volunteers-with-boxes

Leadership: Small Business vs. Large Corporation

Leadership is often linked to large corporations—corner offices, executive teams,...
small-business-manager-his-workshop

Understanding the Silent Plateau in Small Businesses

In the lifecycle of a small business, crisis often receives...
portrait of a mature business woman shouting

Losing Customers is Costly

The numbers don't lie Improving customers' satisfaction with your business...

The Role of Networking in Small Business Growth

people connecting web network diagram background vector Networking plays a...
NOW word alphabet letter beads

If It Needs Doing, Do It Now

NOW word alphabet letter beads From restricted cash flow to...
collage-customer-experience-concept (1)

The Ultimate Customer

A single inconvenience or negative experience can drive a customer...
smile-face-print-screen-round-wooden-block-with-golden-five-stars-client-customer-satisfaction-after-use-product-service-concept-1024x673-1

Every Single Customer Counts

Small businesses must navigate a maze of challenges. These challenges...
Chalkboard with "Customer Service" written on it.

Ultimate Goal: Customer Satisfaction

Karl R. Carter, ASBC® If large, publicly-traded corporations can have...
fm=f_68561

Add Some Compost

Karl Carter Add Some Compost In the last post we...